Why G2 Awards Are Kind Of a Big Deal for Web Developers

What’s so special about G2.com‘s “Best Products” awards and why should you care that WPMU DEV is a consistent G2 leader and regular award winner? Read on to find out…

WPMU DEV has earned all of these awards by delivering products of genuine value to users.

The above awards cannot be bought, bribed, or dreamed up – they must be earned by delivering users products of genuine value, as voted by the G2.com user community. No fake reviews or made-up testimonials allowed!

(On that note, feel free to visit WPMU DEV’s G2 profile page whenever you like for hundreds of authentic user reviews and testimonials about our products.)

For a software company to win a G2 award is a big deal, as the award does not come from artificially generated means, such as bots or fake reviewers.

Most importantly, however, what all these awards mean is that the company is committed to delivering a product of genuine quality and value to users.

As the G2 reports below show, WPMU DEV is committed to providing the best WordPress site management software available…

WPMU DEV is the market leader for WordPress Site Management software!

We’re also continually improving our managed WordPress hosting service and climbing up the charts…

Our managed WordPress hosting service just keeps getting better and better…we won’t stop reaching for the top!

In fact, we’re currently one of the world’s top 10 choices of web hosting providers…

We’re in the top 10 for web hosting providers.

So, if you are evaluating using a new software product or service and don’t know where to start researching or who to trust for unbiased, honest, and trustworthy reviews, G2 is a great place to start.

Who is G2?

G2 provides authentic, trustworthy software reviews from real users.

G2.com is a software review company trusted and used by more than 60 million people each year (including employees at all Fortune 500 companies) to make technology-buying decisions based on authentic peer reviews.

Here is what just some of the hundreds of real WPMU DEV user reviews look like:

“The best thing is their HOSTING, PLUGINS and SUPPORT. It’s all the best! I love the HUB. I love the reports and the automation and the plugins and the support. It really just keeps on getting better and better all the time and I already thought it was great a few years ago when I joined.” Paul C. G2 Review

And…

“Their support is second to none. They’ve helped recover several sites despite not being the actual host. The suite of plugins that they provide is really an entire solution to manage your WordPress sites. SEO, Page Speed, Security, Managing Clients, Etc… 10/10” Frank W. G2 Review

And this one too…

“I like the wide variety of plugins and services available that has been growing throughout the years. I’ve been a customer for many many years now and I’m beyond happy, especially when I need support, customer support is always fantastic and quick to help!! Completely recommend this to any webmaster/website owner.” Vanessa S. G2 Review

You can check out hundreds more reviews from genuine users on WPMU DEV’s G2 profile.

But… Anyone Can Create Fake Reviews And Testimonials, Right?

Not on G2.

While on many sites and platforms it’s relatively easy to create dozens of fake accounts and employ bots to populate these accounts with fake reviews and testimonials, G2 has a rigorous vetting process to make sure that only authentic and genuine reviews from real users get posted on the site.

In fact, as WPMU DEV’s Chief Business Officer Savo Vujovic states: “G2 eliminates fake reviews and testimonials by requiring users to fill out a huge form and then using a complex manual process of reviewing and moderating each submission before these are approved for display on their site. Users have to jump through many hoops and must really want to post a review or testimonial about a company, especially as many are doing this without receiving incentives or commissions.”

For example, according to G2’s criteria, you can see that the review shown below comes from:

Validated Reviewer – This reviewer is real and was validated through LinkedIn.
Verified Current User – The reviewer uploaded a screenshot or submitted the review in-app verifying them as a current user.
Review Source: Organic – The review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
A review of WPMU DEV on G2. Source: G2.com

In addition to organic (i.e. unsolicited) reviews, G2 does send out invitations (either from G2 or on behalf of the organization) to encourage genuine users to leave reviews, and it allows reviews to be incentivized by offering users something like a gift card as thanks for completing the review.

This user was invited to leave a review and sent a gift card as a ‘thank you’ after G2 approved the review. Source: G2.com

Looking at the review activity, you can see that out of a total of 470+ reviews submitted by users, over one-third of all WPMU DEV’s reviews were submitted by users without invitation, solicitation, or incentives to encourage these submissions.

Over one-third of reviews are organic and come from satisfied users who want to provide feedback and testimonials about their experience of using WPMU DEV’s products.

G2’s Review Sources

To help you understand where user reviews published on G2 come from, here are their review sources explained:

Organic: These reviews are generated without invitation from G2 or the organization.
G2 invite: These reviews are submitted via a G2 landing page as a result of an invitation from G2.
G2 invite on behalf of seller: These reviews are submitted as part of incentivized G2 review campaigns on the organization’s behalf.
Seller invite: These reviews are incentivized by the organization.
In-app: These reviews are generated via G2 integration options (e.g. Delighted, Medallia, and Pendo), as well as G2 in-app review prompts.
G2 Gives program: These reviews are submitted as part of the incentivized G2 Gives program.

G2 Reviews Give You The Good AND The Not So Good

What makes an unbiased review is being able to read what users love the most about the product… and any areas they feel the company is falling short of delivering on value, quality, or service.

G2’s review process encourages users to share anything they dislike…

Users are encouraged to share what they like and dislike about products. Source: G2.com

So, Where Does WPMU DEV Sit Amongst All This?

G2’s complex approval process not only results in authentic, credible, and trustworthy product and company reviews and testimonials, but they also employ an advanced methodology and sophisticated software algorithms to collate, analyze, compute, and produce “best of” awards every quarter to companies based on criteria such as usability, ease of implementation, user adoption, user satisfaction, market presence, and more.

WPMU DEV has earned G2 awards in the following product categories:

WordPress Site Management
Managed Hosting
Web Hosting

And here’s what the awards mean (and how G2 awards them):

Leader: Products in the Leader quadrant in the Grid Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Leader Small-Business: Products in the Leader quadrant in the Small-Business Grid Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
High Performer Mid-Market: Products in the High Performer quadrant in the Mid-Market Grid Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
Best Results: The Best Results product in the Results Index earned the highest overall Results rating in its category.
Best Results Small-Business: The Best Results product in the Results Index earned the highest overall Results rating in its category.
Best Relationship: The Best Relationship product in the Relationship Index earned the highest Relationship rating in its category.
Best Relationship Mid-Market: The Best Relationship product in the Relationship Index earned the highest Relationship rating in its category.
Best Relationship Small-Business: The Best Relationship product in the Relationship Index earned the highest Relationship rating in its category.
Best Usability: The Best Usability product in the Usability Index earned the highest Usability rating in its category.
Best Usability Small-Business: The Best Usability product in the Usability Index earned the highest Usability rating in its category.
Most Implementable: The Most Implementable product in the Implementation Index earned the highest Implementation rating in its category.
Most Implementable Small-Business: The Most Implementable product in the Implementation Index earned the highest Implementation rating in its category.

Additional awards:

Users Love Us – The Users Love Us badge is earned after collecting 20 reviews with an average rating of 4.0 stars.

G2 Awards are calculated based on where companies are positioned in a G2 Market Report.

For example, here is a screenshot of a G2 market index report for Managed Hosting, showing WPMU DEV as a leading hosting provider of managed hosting for small businesses:

When it comes to managed hosting we’re consistently up there with the best!

For more information on the criteria used for inclusion and scoring of Market Reports, check out G2’s Research Scoring and Methodologies guide.

WPMU DEV G2 2023 Winter Quarter Awards

Here is the list of awards WPMU DEV received for the 2023 Winter quarter:

Leader – WordPress Site Management, Managed Hosting, Webhosting, WordPress Site Management (Small Business), Managed Hosting (Small Business), Webhosting (Small Business), Managed Hosting (Europe), Webhosting (Europe), Webhosting (Asia Pacific)
Best Relationship – WordPress Site Management, Managed Hosting, Managed Hosting (Mid-Market), Webhosting (Mid-Market), WordPress Site Management (Small Business), Managed Hosting (Small Business)
Best Results – WordPress Site Management, Webhosting (Mid-Market), WordPress Site Management (Small Business)
Best Support – Managed Hosting (Mid-Market), Webhosting (Mid-Market)
Best Usability – WordPress Site Management, Managed Hosting (Mid-Market), Webhosting (Mid-Market), WordPress Site Management (Small Business)
Best Est. ROI – Webhosting (Mid-Market)
Best Meets Requirements – Managed Hosting (Mid-Market), Webhosting (Mid-Market)
High Performer – Managed Hosting (Mid-Market), Webhosting (Mid-Market)
Highest User Adoption – Webhosting (Mid-Market)
Most Implementable – WordPress Site Management, WordPress Site Management (Small Business), Webhosting (Mid-Market)
Easiest To Use – Managed Hosting (Mid-Market), Webhosting (Mid-Market)
Users Most Likely To Recommend – Webhosting (Mid-Market)

WPMU DEV G2 2022 Fall Quarter Awards

Here is the list of awards WPMU DEV received for the 2022 Fall quarter:

Leader – WordPress Site Management, WordPress Site Management (Small Business), Managed Hosting, Managed Hosting (Small Business), Web Hosting, Web Hosting (Small Business)
High Performer – Managed Hosting (Mid-Market), Web Hosting (Mid-Market)
Best Results – WordPress Site Management, WordPress Site Management (Small Business)
Best Usability – WordPress Site Management, WordPress Site Management (Small Business)
Most Implementable – WordPress Site Management, WordPress Site Management (Small Business)
Best Relationship – WordPress Site Management, WordPress Site Management (Small Business), Managed Hosting, Managed Hosting (Mid-Market), Managed Hosting (Small Business)

Why G2 Should Matter to You

In a world where so much can be faked and skewed, companies that provide unbiased, honest, and trustworthy reviews like G2 can be a product user’s best friend.

So, if you are considering purchasing any software or technology solution, check out what real users are saying on G2 before you buy. It could save you a ton of money and hassle later and help to prevent buyer’s remorse.

And if you do decide to give WPMU DEV a try, make sure to leave your honest review 😉

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